We got referred through a family friend when our heat went out. Marc called me first thing in the morning and came out within a couple hours. Then few days later it went out again, called him, and came out at 8:30 at night to fix it again cause another part was bad, last but not least something else went wrong and he came out and gave us a good price since we had continued to do business with him! Marc was beyond helpful, friendly, on-time, and dependable. I HIGHLY recommend Primus!! Lifetime customer!
Very reasonable price with A1 service. I called for service 8am this morning, service tech said he will be here between 9 & 11. Then called back and asked could he come 15 minutes early. He had my issue resolved right under an hour. I may have slowed him down asking questions and being in the way. I don't do reviews but had to pass the word around. Great job!!
I've been meaning to write this forever! We've used Mark for over 4 years now. He just left my house installing a new capacitor. The capacitor was still under warranty and we were good to go with a new one. He came out within a couple hours of my call. He is polite and professional but most importantly - Honest! He's been there for small repairs and large replacements. He's nothing but the best and his prices are better than than the guys we used before him. Give this guy a call!
Always conscious of time and cost, we've used Primus twice and will call again!